Contact Us
Thank you for choosing Lunaris! We are here to help at any time and answer any questions, concerns, or feedback you may have about our women’s and children’s clothing. Whether you need sizing guidance, order inquiries, logistics consultation, or product details, our team is committed to providing you with friendly and timely service.
Get in Touch
The easiest way to contact us is by sending an email. We will respond to all inquiries within 3-5 business days (excluding weekends and Australian public holidays). Our local business hours are Monday to Friday, 9:00 AM - 5:00 PM AEST (Australian Eastern Standard Time).
Email: support@luunaris.com
What We Can Help With
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Order tracking and status updates
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Sizing guidance for women’s and children’s clothing
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Returns, exchanges, and refund requests
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Product availability and pre-order inquiries
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Logistics information (including Australian domestic and international shipping options)
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General feedback and suggestions
Our Commitment
At Lunaris, we cherish every customer and strive to create a smooth and pleasant shopping experience for you. Your satisfaction is our top priority, and we are always here to listen to your needs and provide you with help as much as we can.
We look forward to hearing from you!
— The Lunaris Team